Welcome to

Amesto Trust Center.

To ensure we deliver technology and services that our customers can trust, we have established this Trust Center. The goal is to provide you, our customer, with all of the information you need to make a qualified decision about Amesto as your service provider. The information covers information related to Security, Privacy and Compliance.

 

Amesto takes precautions due to COVID-19

Amesto is actively and continuously monitoring the Covid-19 Coronavirus outbreak, in line with local and national authorities and public health advice and WHO guidelines. Our policies reflect those of the country authority in the markets we operate.

To Amesto it is important to take an extended responsibility and contribute to the overall public health, also in a difficult situation like this.

As a precautionary measure to contribute to limit the contagion of COVID-19 we have imposed our employees to work from home to the greatest extent.

How does this impact you as a customer?

We are a modern workplace with sophisticated technology that allows us to maintain business operation as usual. All our services are online and we have access to everything we need in order to fulfill our obligations and deliveries to our customers.

However, until the outbreak is under control we will execute our meetings and overall communication by video, conference call, phone or e-mail. Our online customer and support services will not be affected by these measurements and run as normal.

We are monitoring the situation very closely and have solid contingency plans. We will follow up with customers as the situation develops. If you have any questions, don’t hesitate to contact us through our regular communication channels.

Amesto takes necessary steps to prepare for the Coronavirus.

Crisis management is a situation-based management process in Amesto that includes clear roles and responsibilities. The goal is to be well prepared for crisis, ensure a rapid and adequate response to crisis, maintaining clear lines of reporting and communication in the event of crisis.

With the Covid-19 , Amesto established February 24th 2020 a crisis response team for the Corona Virus. The team monitors status daily and acts decisively to mitigate risks for employees and to secure customer obligations. The crisis response team evaluates facts and implications and can take rapid tactical decisions.

The crisis response team is balanced across five dimensions:

  • Communications:  The crisis policy is communicated promptly, clearly, and in a balanced manner to managers, and employees are instructed to check daily an internal communication channel for updates on the Corona Virus.
  • Employee needs: The crisis response team has created a Question & Answers information hub where employees can find the information they need.
  • Travel: The travel policy is clear in terms of travel advice and what the employees must do before travelling. The travel policy is modified based on outbreak trends.
  • Remote work: Work -from-home arrangement is evaluated daily by management and HR, on case by case. Employees who develop respiratory symptoms (e.g., cough, shortness of breath) are instructed to contact local health authority immediately and stay isolated until medical situation has been clarified.
  • Business:It’s likely that the crisis will create unpredictable fluctuations. Amesto has rapid-reporting cycles to understand how business is being affected and where mitigation is required. Every division have developed risk assessments, to secure critical operations.

Please direct any questions you have through normal communication channels in Amesto.

A matter of Trust.

No one wants to work for someone they don't trust, and no one wants to buy from, or work with, someone they don't trust. Not today, and at least not tomorrow. As a leader, you must be honest, create value and reveal who you really are. Because that creates trust, and trust is crucial to profitable growth over time.

Privacy

For us, privacy and data protection is an important consideration in building that trust. Amesto have prepared this Privacy Policy to describe our practices regarding the personal information that may be collected.
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Security

Over the years, we have established processes, methods and technologies and embraced proven standards to meet our customers' security, privacy and accessibility needs.
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Compliance

Amesto promises to always remain compliant with applicable legislation, as well as industry specific standards and requirements.
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Trust Notification

Have you discovered, or are you aware of, a (potential) privacy or security incident? Or do you want to invoke your rights as a data subject? Please submit our online Amesto Trust Notification Form.
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We have updated our Data Protection Policy

We have updated our data protection policy to provide you with a better understanding of how we process personal data as data controller. 


For information on how we process personal data on behalf of our customers (data processor), please be referred to the applicable data processor agreement.